Mayo Clinic App Reviews

Cant access anything.

I cant get to any of my information!! My appointments and medical records :(

It ask me to turn on tracking every time I open the app! This is crazy!

Now unable to access anything

The previous version was user friendly, had some great apps within it and the foyer print security...this version is garbage!

It is amazing how this developer have made this app absolutely worthless. Revert it back to the latest version.

The watch app and the watch glance are gone. My daughter had leukemia and this app on my watch helps me with her massive amount of appointments. Fix it. NOW!!

Did you create this POS just to make us mad? Where do I pay my bill on line? Worthless.

I have struggled with the updated app because its not as user friendly. I usually adapt to change really well but in skeptical on this one, unfortunately!

The new app is not nearly as useful as the original app.

Bring back the old version. It signs you out automatically and doesnt even retain the username. This couldnt have been tested first.

I used to use this app a lot to help with reviewing my lab results, making sure I was on time for appointments and various other things. After the upgrade every button I hit either gives me nothing or the chance to request an appointment. I wanted to also use it to tie in with my phones health app to keep an overall health picture but I can no longer do that either. I gave the app almost a month to get its stuff together and have seen no improvements. I guess mayo does not keep tabs on its apps rather than just trying to get something out here so they can say they have done it.

Great functionality. Makes a stressful time slightly less so.

Warning! Update will completely destroy the functionality of the app. Update at your own peril

Jan 2016 update - Ive recently noticed a number of users complaining about the functionality of a recent update. Im not certain when that was, but the app continues working well for me. I wonder if the complaints are device specific. Im on a 6+. If I compare the Mayo app to all others I have (banking, investing, weather, guitar, etc.), this is one of the best... most useful, functional apps to find, store and retrieve and communicate about your medical information. I like the fact I can easily download and/or forward data - to hometown care providers. When I compare this to my local healthcare provider (Affinity Healthcare)... there is no comparison. Mayo should market the code to this to local providers. I dont use our local providers portal because it is worthless. The site is very intuitive. One can tell the team that designed this knows usability. Great job! I know because for 10 years, weve operated our own large ecommerce site.

Absolutely the best app for any hospital Ive ever been to. I was able to retrieve records myself and print for another DR.. I can see what they write about my visits and see my own x-rays. I can download my appointments to my google calendar, get a list of medicines. I had no problems with it during my use.

I wish you could access more of your files and notes on the app. I also think the rescheduling feature could be a lot better. Overall I like the app if all the features worked to its fullest potential.

I use to be able to look up my mothers Doctors. Also lookup previous appointments. That functionality is important for me to help in my mothers care. Brian Baxter 585-590-6146

This seems to apply only to the iPhone version. It does not allow me to store my password behind touch ID such that I can use my fingerprint to access the app. It forgets every time.

I got the app to keep track of appointments, see my records, and send/receive provider messages. All the app will do is request a new appointment. From reading other reviews, it seems just to be an issue with this version. Hope they roll this version back or update it soon, because as of now its pretty worthless.